Page 11 - FLIPBOOK FILE - English - 2018 Guest Experience Brochure

 

 

 

 

 

Page 11 - FLIPBOOK FILE - English - 2018 Guest Experience Brochure
P. 11

INSURANCE COVERAGE


          All CanaDream vehicles are insured with $5   claim is closed. Claims that are less than   property, nor does it cover costs for
          million public liability and property   the deposit amount will have the   accommodation, transportation or
          damage. A deposit of $750 to $1,500   difference refunded to the Guest upon   replacement of vehicle if the vehicle is
          is required on a major credit card for the   closing of the incident claim. The Guest is   stolen or should an incident occur that
          collision and comprehensive insurance   responsible for the maximum charge   makes the rented vehicle inoperable. In
          deductibles as outlined below. The deposit   detailed below where expenses include,   these situations and, depending on
          is refundable upon the return of the   but are not limited to: towing, storage fees,   availability, a new, signed, rental
          vehicle in the same condition as it was   damage to CanaDream Inc. vehicle,   agreement must be in place before a
          received and not involved in any incident   damage to third party property, injury   replacement vehicle is provided. Incidents
          claims. Any Guest that is involved in an   claims, insurance adjuster fees, legal fees.   must be reported within 24 hours and
          incident will have their deposit held (to the   In addition, a $100 administration fee   be accompanied by a written accident
          maximum charge listed below) for a   will apply to every incident. Our insurance   report and police report or file number.
          minimum of 60 days until the incident   does not cover liability for loss of personal

          Please note the following conditions related to      Prohibited Travel Areas
          Travel in Unauthorized and Prohibited Areas:         TRAVEL IN THE FOLLOWING AREAS IS STRICTLY FORBIDDEN AT
          Unauthorized areas include northern surcharge areas, the USA,   ALL TIMES:
          and any restricted geographic areas which CanaDream may   •  Logging and non public roads
          determine at any time. Without prior permission to drive the   •  Mexico
          vehicle in these areas, there is no insurance coverage; the Guest   •  Denali Highway in Alaska
          is responsible for all damages, related expenses and costs; the   •  The Dalton Highway in Alaska (north of Livingood)
          Guest is subject to a $900 penalty. CanaDream reserves the right   •  Eagle, Alaska (Hwy 5 north) from junction of Hwy 9 (Top of the
          to restrict access to specific geographic areas at any time. These   World Highway) and Hwy 5 west
          restrictions may be applied at the time of pick up. The Guest   •  McCarthy Road between Chitina and McCarthy, Alaska
          assumes all responsibility for any expense or loss of time while   •  North Canol Highway in the Yukon
          travelling in restricted geographic areas.           •  Death Valley between May 1 – September 30
                                                               •  Any and all un-numbered roads and highways
          Permission is automatically granted
           to travel in the areas below with
          pick ups in Whitehorse.  However,
          there is a northern surcharge for   THE GUEST IS RESPONSIBLE FOR THE FOLLOWING MAXIMUM CHARGES PER INCIDENT:
          Guest departures starting from                                                          Guest 25+  Guest 21-24
          Vancouver, Calgary, Edmonton,   Two vehicle accident on a signed and numbered road, fire, theft, or vandalism
          Toronto, Montreal or Halifax with   (with police and accident report)                      $750    $1,500
          permission to travel on/in:    Windshield                                                  $500     $500
          •  Alaska Highway north of Fort St.   Off-Road (e.g. campsites, parking lots, driveways, gas stations, etc.)   $1,500  $1,500
           John, BC
          •  Cassiar Highway (#37) north  of   Single Vehicle Incident: any damage caused by contact with any stationary object
           Kitwanga, BC                  (eg: parked vehicle, walls, trees, bridges, etc) anywhere (on or off-road, private or public property)  $1,500  $1,500
          •  Highway 35 north of Peace River,   Vehicle damage, cause unknown (including hit and run by unknown third party)  $1,500  $1,500
           AB                            Acts of Nature (Natural disasters including, but not limited to, hail, floods, lightning)  $1,500  $1,500
          •  Quebec & Labrador north and
           east of Sept-ÎIes             Interior damage (not caused by two vehicle accident on a numbered road)  $750  $1,250
          •  Baie James Road, QC         Collision with animals                                      $750    $1250
          •  Northwest Territories                                                                  $1000    $1000
          •  Yukon                       Tire damage (does not include tow charges)                 per tire  per tire
          •  Nunavut
          •  Newfoundland
                                                                                                           All Guests
          Vehicles for travel to the above
          areas must be expressly requested   Undercarriage damage (not caused by two vehicle accident on a numbered road)   All Costs
          and confirmed at the time      Wrong Fuel: $8500 will be charged at drop off. The difference in actual costs will be charged or refunded as
          of reservation.                applicable.                                                        All Costs
                                         No written accident report & police file number (or station notification within 24 hours of incident)  All Costs
                                         Committing hit and run                                             All Costs
                                         Parkade and drive-through damage                                   All Costs
                                         Incidents while driving in unauthorised areas or in the USA without prior authorization  All Costs
                                         Incidents caused while the vehicle is driven by an impaired driver, or an unauthorized driver  All Costs
                                         Damages incurred as a result of an illegal act(s) and/or wilful damage  All Costs
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