Seasonal Guest Service Representative
Toronto
From humble beginnings in the mid ‘90s, CanaDream has steadily grown into one of the largest RV rental and sales business in Canada.  It’s been a long road… but there’s no shortage of those in Canada and we’ve enjoyed the ride!

At CanaDream, we believe that Canada is our product and a road trip in our RV is the most perfect way to experience our beautiful Provinces and Territories.   We are a Cast of experienced, passionate and dedicated people and our market leading brand position has been achieved through a combination of investments in experienced Cast across all our locations, with unique build RV floor plans, proprietary technology, continual investment and a fleet of over 1300 modern RV’s with an additional 500 previously experienced units available for sale.

In 2017, CanaDream became part of the Apollo Tourism & Leisure Group, which is a global RV rental & sales specialist.  With a large portion of the Australian and New Zealand market, significant presence across the USA and a growing base across the UK and Europe.  The roads we are exploring continue to expand!

In Canada we have RV Guest and Sales locations that can be found in the major cities: Calgary and Edmonton (Alberta), Delta (British Columbia), Whitehorse (Yukon), Brampton (Ontario), Mirabel (Quebec) and Elmsdale (Nova Scotia).

Our lively, multicultural and contemporary Brampton location is a choice location for Guests who are seeking to access bright and bustling landscapes, exciting attractions and gorgeous lake views. 

CanaDream’s culture is based on being “Happy to”.  In every corner we seek positivity and teamwork; working together to put our Guests at the centre of everything. CanaDream Cast work hard and enjoy the ride… fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more.

In return we offer competitive wages, discretionary bonus, additional incentives, growth opportunities, staff discounts and comprehensive on job training.

Your future at CanaDream is limited only by your imagination and you have the unique opportunity to make history as part of the CanaDream success story.

Take a look for yourself here….and find out what we do.  You can also find us on multiple social channels:  Facebook, Instagram, Twitter, YouTube and Flickr.

What we are looking for:
 
Our Toronto Team is a closely knitted group of motivated and self-directed individuals and we are seeking Guest Service Representatives who are enthusiastic, passionately accountable, resourceful at accomplishing tasks in a confident, humble and trustworthy way to join our team in delivering Wow to our Guests, Customers and Co-workers this season.

Job Duties:
  • Review our reservation system throughout the day to add information or check Guests’ arrival and departure information
  • Welcome Guests to CanaDream with a friendly smile
  • Complete check-in procedures and unit pickups according to established standards
  • Present CanaDream’s Guest Guide in a positive manner
  • Build a positive connection with Guests while showing them how the RVs work
  • Conduct the interactive demonstration of the RVs
  • Perform the Front-Line Inspections (quality control step) of the RVs before Guests pick up the RVs
  • Provide accurate information to potential CanaDream Guests, create quotes and complete reservations both in person and over the phone
  • Provide local travel information to Guests picking up
  • Resolve Guests’ complaints and process authorized refunds
  • Notify the RV Technicians or the PDI Technicians if damage has occurred and repair or maintenance is required for the unit
  • Assist the Prep Department with cleaning when required
  • Other duties as assigned
 
Qualifications:
  • Ability to speak a second language is highly desirable; preference given to candidates who can speak German, French, Mandarin, Cantonese or Dutch
  • Excellent, proven customer or guest service and communication skills
  • Positive attitude
  • Excellent problem-solving skills and strong attention to detail
  • Previous experience working in a hotel or tourism-related business is an asset
  • Must be able to work shifts, weekends and holidays
  • Must have a valid driver's license with a clean abstract
CanaDream remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

If you like the sound of all of this and are ready for a challenging yet rewarding role within a supportive team, and you believe you possess the required skills and experiences, then please apply to employment@canadream.com.
Apply Now

Please submit your resume and cover letter to employment@canadream.com

This position will remain open until a suitable candidate is found. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.