Station Supervisor
Whitehorse

About the role
This position is made for individuals who are not afraid of the spotlight and take pride in delivering outstanding Guest experiences. They are energized by the adrenaline rush of working in a fast-paced environment and connecting and building rapport with Guests from different parts of the world.
Our Cast members are the driving force behind our success stories and champions of creating the best experiences possible for Guests and Customers, and it’s our goal to foster a supportive and collaborative environment that honors the contributions of each member.  We do this through:
  • First class training, coaching and mentoring opportunities;
  • Promptly recognizing and acting on suggestions and feedback from staff at all levels;
  • Utilizing people friendly and innovative technology;
  • Being very supportive of each other and aligning our goals;
  • Giving all employees the resources and support they require to thrive.
You will do well in this position if you:
  • Are a servant leader who motivates, connects and involves team members
  • Are results oriented and have a drive for excellent Guest and Customer service
  • Have a passion for working collaboratively & efficiently, sharing ideas and contributing to the positive experiences of Guests
  • Enjoy working in a transparent and supportive environment where workers’ input is valued
  • Enjoy interacting with people and helping them achieve their goals
  • Are organized, self-motivated, punctual, and reliable

Position Summary
The Station Supervisor is responsible for the day to day operation of the station.  He/she must possess robust leadership skills, high personal and professional standards, be a hands-on leader and have a solid knowledge of RV New and Used, Finance and Fixed operations. A “servant leadership” style and willingness to commit to established processes and procedures are required. 

Responsibilities
You will be responsible for the following:
  • Assist in the day to day leadership and execution drive for the Service, Guest Services, and Preparations departments
  • Create a sense of ownership by providing clear expectations, control of resources, responsibilities, and coaching; offering assistance without removing responsibility
  • Make management decisions in line with CanaDream’s policies, procedures and other relevant guidelines to ensure consistency
  • Assume responsibility for overall performance, profitability, growth, direction and success of the station
  • Determine staffing requirements and participate in the hiring, deploying, disciplining and terminating of staff members
  • Ensure staff are scheduled according to station needs and budgetary requirements
  • Enforce training as implemented by head office – actively coach staff to continuously improve their skills and contribution to CanaDream
  • Distribute companywide communications to applicable staff in a timely manner
  • Teach and coach staff to “think” how can we make things better for our Guests, Customers and for CanaDream
  • Motivate, instill a sense of pride and ensure that all staff perform their role with an attitude of “It’s our pleasure and we are happy to!”
 
Qualifications
  • Robust and proven leadership skills
  • Self directed and results oriented
  • Excellent written, verbal and electronic communication skills
  • 3-5 plus years of experience in business operations
  • Excellent planning, analytical and forecasting skills
  • Ability to build and maintain positive working relations with others both internally and externally to achieve the goals of the organization
  • Work cooperatively and effectively with others to set goals, resolves problems and make decisions that enhance the organization’s effectiveness
  • Anticipate, understand and respond to the needs of internal and external Guests and Customers to meet or exceed their expectations within the organization parameters
  • Excellent organizational, strategic planning and implementation skills
  • Detailed oriented and the ability to follow through
 
Join our team and get started on a long and rewarding career. If you are someone who enjoys working in a company that values integrity, truth, and ongoing self-improvement, we would love to hear from you. This position is open to individuals who are willing to relocate to Whitehorse. We offer the opportunity to rent our condominium property consisting of 3 bedrooms and 2 bathrooms for a reasonable amount.

 
Apply Now

Please submit your resume and cover letter to employment@canadream.com

This position will remain open until a suitable candidate is found. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.