CanaDream Cares - Our Commitment to You
The inclusions in our relocation specials vary per offer. It will include enough mileage to get you from your pick-up location to your drop-off location. Please see the specific offer to view what options are included without any additional charge.
With all relocation specials, you must pay for:
We are happy to provide Guests with the opportunity to purchase Parks Canada Discovery Passes when they make an RV booking with CanaDream. Only Annual passes are available for purchase through us.
The Pass will be given to you at the pick-up location when you collect your motorhome. Annual passes are available for Individuals, Seniors and Families and must be pre-purchased prior to your arrival. Individual passes cover only one person while a Family pass is valid for up to seven people travelling together in the same vehicle. We do not sell daily passes.
The Discovery Pass gives you free entry to all National Parks across Canada, along with Parks Canada operated National Historic Sites and Marine Reserves and is valid for twelve months from the date you receive it.
If you purchase a Park pass from CanaDream and you later cancel your booking, you will receive a full refund on the Pass. Once you have picked up your RV and Park Pass, no refund applies.
We strongly recommend that Guests plan to stay in campgrounds during their RV vacations, particularly if they are unfamiliar with the area. This adds a layer of safety to their travels and provides them with access to campground facilities and hookups. If Guests choose not to stay in campgrounds or are unable to secure a booking, there are other options. Refer to our blog, Camping for Free in Canada, to learn about camping on Crown Land and other places.
Where space is available, we are happy for CanaDream Guests to park a car at our location while heading off on an RV road trip. This is strictly subject to availability in our lot and based on a first come first served basis. Reservations for parking are not possible and only one car is allowed per booking. We cannot offer any guarantee that parking will be available on any given day.
Our partnerships with airport parking facilities provide Guests with a discount offer for parking at their secure lots. Please make your booking direct with the parking provider. CanaDream does not offer a transfer service to/from the parking provider's storage lot. Guests must arrange their own transport.
We are also happy to provide offers from our airport hotel partners for short-term parking if you stay one night at their establishment (hotel offers apply only when booking through CanaDream Club).
View current hotel and parking offers here.
At any time prior to pickup, you can prepurchase kilometres for your trip. Our options are:
Upgrade from 100km to 160km per night
Upgrade from 100km to 250km per night
Purchase 500km package
Purchase 800km package
Purchase unlimited kilometres
See our current pricing sheet for more details.
Yes. Before boarding the ferry, you must comply with all regulations for the ferry you are travelling on. Please be aware that some ferries within Canada may refuse to carry motorhomes with a propane tank capacity of more than 65 litres. The propane tanks on all our motorhomes comply with ferry regulations.
If your proposed itinerary includes a ferry crossing, please book space for the maximum size of RV within your chosen category to prevent any space issues on arrival at the ferry.
A Kananaskis Conservation Pass applies to all vehicles stopping in Kananaskis Country and provincial sites in the Bow Valley Corridor. Buy your pass online and register your licence plate – no stickers or hangtags needed.
Passes can also be purchased in-person or by using Wi-Fi at Kananaskis Visitor Information Centres (Barrier, Elbow and Peter Lougheed) and the Canmore Nordic Centre Day Lodge. Only one pass per personal or passenger vehicle is required.
Day pass- $15 (registers one vehicle)
For more information see here.
Bike racks can be fitted on the tow hitch of our SVC, MHB and MHA RVs. Unfortunately, due to the rear access doors (emergency exits) on our TCA and DVC units, they cannot be fitted to these vehicles. Guests renting a DVC or TCA would need to carefully carry their bikes inside the vehicle and we would recommend putting the bike into a bike sock to protect the bike and the RV.
We are happy to enable Guests to travel with their bikes and have Swagman bike racks for rent from all of our corporate locations. These bike racks are suitable for up to four bikes with a maximum carrying capacity of 140lbs. More information about our bike racks is available here. Up to date pricing for this product can be found on our Pricing page.
Please go to our Transfers page to view the latest information about transfers.
Yes. We are happy to provide 3 in 1 child seats for our Guests for a small fee. During peak season these may be in short supply so we suggest you book these prior to your arrival or bring your own with you. We don't rent portable cribs, strollers or playpens, however our reservations department may be able to give you the name and phone number of companies who can assist with this.
Guests are required at pick up to read and sign our "Before you drop off your RV" document. This document is available in English, French, German, Dutch and Simplified Chinese.
If there is any discrepancy between the wording on the English document and that on the French, German, Dutch or simplified Chinese versions, the wording on the English version will apply.
If you have not purchased one of our optional "We are happy to" packages at pick up and choose not to clean your RV prior to drop off, cleaning charges will apply.
See our current pricing sheet for more details.
Select your pickup and dropoff locations and dates in the booking box on the left, click on "Rent an RV" and away you go! CanaDream's real-time availability and pricing will let you see the price of your RV vacation immediately. We are happy to honour the price you receive on your quote for up to five days from the date of the quote. After five days, the quote will expire and a new quote will be required.
A booking is only confirmed when we receive a $ 500.00 deposit. If the booking date falls 30 days prior to the pick up day, then we will require full payment at the time of booking. Please contact our reservations department between 08:00 and 17:00 MST at 1-888-480-9726 (toll free within North America), or 403-925-255-8383 if calling from Calgary, Alberta. You may also contact us by email at email@example.com.
From time to time, accidents do occur during your road trip. CanaDream is here to assist you during this time.
If anyone is injured in the accident, please call 911 to obtain immediate assistance.
We require you to record all details of the accident, including as many photos as possible of all noticeable damage to all involved vehicles and any fixed objects or property, using either the paper forms in the blue wallet in your RV or by reporting to us online. You are also required to notify us of the accident within 24 hours by phone, email or online. There are no exceptions to this requirement.
If your accident involves damage to a third party vehicle, you are always required to notify the police within 24 hours and obtain a police report - there are no exceptions to this requirement.
If your accident involves damage to third party property other than another vehicle, you are required to report that accident to the third party and then, if necessary, obtain a police report within 24 hours.
Please use the following links to report your accident to CanaDream online:
Sorry, we do not rent baby cribs. Please check with our reservations Cast for the name and phone number of companies who offer this service.
You can rent:
For rentals during winter months the following items may be available:
Wild camping, boondocking and dispersed camping all refer to camping with no hookups or other facilities, usually in out-of-the-way places. Some Guests prefer not to stay in established campgrounds and look for other camping options when they take an RV vacation. This type of camping is possible in Canada. Refer to our blog, Camping for Free in Canada, for more information.
Normal drop-off times are between 08:00 and 10:00. You do not need to book a time to drop-off your vehicle. Please ensure you are back at your drop-off location and all your possessions are removed from the vehicle no later than 10:00. If you have a late drop-off, this will be noted on your Rental Agreement and, in this instance, you may return your vehicle anytime before 15:00.